Not Helpful 47 Helpful Any download I attempt through the store goes very slowly and just eventually stops. What do I do? I'd call it a "connection problem. This is the kind of thing they're best at troubleshooting. Not Helpful Helpful 3. It's possible that the issue is on Microsoft's end, not yours. Re-start your computer and try again, and if that doesn't work, wait hours before trying a third time.
Not Helpful 23 Helpful 1. My Microsoft store won't download anything, including updates. I have done all the troubleshooting and followed all the steps in the post. It keeps saying there is a connection problem. What could be wrong? Reset your PC and that should help to fix the problem. Sometimes it can glitch and resetting will fix it. Not Helpful 70 Helpful 0. Include your email address to get a message when this question is answered.
As a general rule, you should always try to keep your apps updated. Helpful 0 Not Helpful 0. Helpful 1 Not Helpful 1. Related wikiHows How to. How to. About This Article. Written by:. Co-authors: Updated: May 14, Categories: Windows 10 Windows 8. Table of contents. Microsoft Store and billing help. Manage a subscription. Shipping, orders, and history. Refunds and exchanges. Authorize or troubleshoot a purchase. Payment options and updates. Gift cards and Microsoft account balances.
Settings, apps, and games in Microsoft Store app. Troubleshoot Microsoft Store app. Sales support help. Microsoft Store Windows 10 Windows 11 More Need more help? Does the stuck download in Microsoft Store resume? If you still run into the not-downloading problem, please go ahead to the next fix. Brinksley is a content writer for Super Easy. As an online shopping addict, she enjoys discovering deals and coupons to save money and sharing them with more readers.
She is also obsessed with reading, traveling and music, and has a particular passion for technology and digital marketing. Try these fixes: You may not try them; just work from the top down until you find the one that works for you.
Fix 2 — Run the Microsoft Store Troubleshooter One easy way to detect and repair the potential issues with your Microsoft Store is using the Windows 10 built-in troubleshooter.
Fix 3 — Clear the store cache The corrupted store cache may also prevent your Microsoft Store from downloading apps properly. Fix 5 — Check your proxy settings If you fail to download or install an App in the Microsoft Store and encounter a specific error code 0xEFD, the cause may be associated with your proxy settings.
When you run the command, it will process for 30 seconds or so, and then the Windows Store window will open automatically. Check your updates to see if they work. Windows includes a number of built-in troubleshooters that help find and repair various problems. The Windows Store Apps troubleshooter is not built into Windows, but you can download it from Microsoft for free.
They have both a Windows 10 version and a Windows 8 version , so make sure you grab the right one. After you download the troubleshooter, double-click the file to run it.
In the Windows Store Apps troubleshooter window, click Next to start scanning for problems. The troubleshooter works through its process and then lets you know whether it could identify and fix the problem. Most of the time, the troubleshooter can successfully repair a stuck update.
Go ahead and open the Windows Store and try updating your app. A stuck app can sometimes result from a problem with Windows Update. If all else fails, you can try re-registering the Windows Store, which is as close as you can get to reinstalling it. Since the Windows Store can be installed to different folders in Windows 10, that command tells PowerShell to find the location of the Windows Store installation and then re-register it.
Windows 8 users should type the following command instead and then hit Enter:. Those procedures usually work to clear a stuck update. Browse All iPhone Articles Browse All Mac Articles Do I need one? Browse All Android Articles Browse All Smart Home Articles Customize the Taskbar in Windows Browse All Microsoft Office Articles
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