I do not expect this review to see the light of day! I decided to take Greyhound for the very first time to my best friends funeral and even paid additional money to board as priority. Arrived one hour early and checked my one bag. Bus was scheduled to arrive at and was a little late which was no big deal. The took on a few passengers and said bus was packed and no one else could get on.
The attendant said another bus will be arriving in 20 minutes. When that bus arrived they were heading in the opposite direction. Needless to say I was stranded at this bus station with my teenage daughter. The station was dirty, smelly and the attendant was very unprofessional.
I called customer care 3x and they were unwilling to help, left me on hold and never came back on the line. Please clean and sanitize your bus stations and employ professionals who are able to provide excellent customer service.
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Learn More. With Family Sharing set up, up to six family members can use this app. App Store Preview. Description With the Greyhound app, everything about your trip is at your fingertips.
Oct 14, Version 7. Ratings and Reviews. App Privacy. Information Seller Greyhound Lines, Inc. If you don't have one, don't worry, you can also enroll in Veterans Advantage to get your number now. Please enable them to search schedules and experience the full benefits of Greyhound.
Close Modal title. Verify Email Please verify your email. Some bolder text here List item List item. Update your password Did you hear the news? Greyhound Rewards has had a facelift. Account Locked Out Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Account not found Did you hear the news? Account Suspended Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
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Valid for 24 hours. Send me a new link Continue as guest For customer Service: Call Reset your password To reset your password simply complete the fields below. Confirm password. Reset your password We will send you a link to reset your password to the below email, or simply click to answer your security questions. Answer my security questions. Reset your password To reset your password please complete the following security questions not case sensitive.
Email has been sent An email has been sent to email email. Got a smartphone? How does it work? Less time at the station No waiting in line to get your ticket, so you can read a book, enjoy a meal, or just stay home a bit longer.
Never forget or lose your ticket again If you've got your phone, you've got your ticket. Save a tree, go paperless The less we print paper tickets, the more we are working together to do our part to help the environment. Are you a Road Rewards Member?
Converting your Will Call ticket to an E-Ticket is simple. How do I get my E-Ticket? After selecting the E-Ticket option when purchasing your E-Ticket there are three ways you can access your E-Ticket from your smartphone Open your booking confirmation email and tap the Get Your E-Ticket button Go to www. Why do I need to check-in? Now that we've gone paperless, the process of checking in will generate your E-Ticket and let us know that you are boarding the bus.
What if I forget to check-in? Multiple E-Tickets can be viewed from the same device, but at least one person in your travel party must have a smartphone to use this service.
How do I know if my trip is eligible for E-Ticket? Answer my security questions. Reset your password To reset your password please complete the following security questions not case sensitive.
Email has been sent An email has been sent to email email. Get an E-Ticket Grab our new app! App Features:. All access homepage Access upcoming trips, book a new trip, find travel inspiration, station location information, and track your bus directly from the Home screen. E-Tickets The future of bus travel is here! Personalized updates With our new design, you will get everything you need for your day of travel on the app Home screen.
Are you a Road Rewards Member? Converting your Will Call ticket to an E-Ticket is simple. Here's what you do: Go to Trips from the bottom navigation bar and locate your trip under the Upcoming trip section. Road Reward Members will see messaging on the Home screen as the trip approaches to let you know when it is time to Check-In. Why do I need to check-in? Now that we've gone paperless, the process of checking in will generate your E-Ticket and let us know that you are boarding the bus.
How do I get my E-Ticket? Go to Trips from the bottom navigation bar and locate your trip under the Upcoming trip section. What if I forget to check-in? Multiple E-Tickets can be viewed from the same device, but at least one person in your travel party must have a smartphone to use this service. How do I know if my trip is eligible for E-Ticket? During Purchase If your trip is E-Ticket eligible the E-Ticket option will be auto selected on the payment page during checkout.
After Purchase If you've already purchased your ticket and want to see if your trip is eligible to be converted to an E-Ticket, simply go to go to Trips from the bottom navigation bar and locate your trip under the Upcoming trip section.
After selecting your trip, you will see a Check-In icon in the bottom drawer of the Trip Details screen. This means your trip is eligible to be converted to an E-Ticket. If you do not see the Check-In icon, then your trip is not eligible to be converted to an E-Ticket. How do I get my trip to show up in the app? Book A Trip. Sign In Road Rewards. Forgot your login details? If you're having trouble, just give the Road Rewards team a call and they'll help you out Call Forgot your password?
Enter your email and we'll send over your details. From Departing from. To Traveling to. To navigate the calendar use the control key with the arrow keys, press enter to select a date. Remove Return Trip. Adults Adult wheelchairs. Children Children wheelchairs.
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